Free Delivery Over 200RM All Products
Frequently Asked Questions

Haven’t found an answer to your query?

We are here to assist you with any inquiries or information you may need, both before and after making a purchase. Feel free to reach out to us via email, phone, or WhatsApp chat. Our dedicated team is ready to provide you with the support and guidance necessary to ensure a seamless and enjoyable experience with our products. Whether you have questions about our offerings, need assistance with the ordering process, or seek post-purchase support, we are committed to being at your service. Your satisfaction is our priority, and we look forward to assisting you in any way we can. Contact us today for a personalized and responsive customer experience.

At BreezesMarket, we understand that receiving a damaged order can be disappointing, and we sincerely apologize for any inconvenience this may have caused. Rest assured, we are committed to making things right.

If you find that your order has arrived damaged, please follow these steps:

  1. Contact Us Immediately: Reach out to our customer support team via email or phone as soon as you discover the issue. Provide clear details about the damage, and include any relevant photos if possible.

  2. Assessment and Resolution: Our team will promptly assess the situation. If the damage is determined to be our mistake, we will take full responsibility. In such cases, we will replace the damaged product free of charge.

  3. Return Process (if applicable): Depending on the circumstances, we may request you to return the damaged item. We will guide you through the return process and cover any associated shipping costs.

  4. Timely Resolution: We understand the importance of resolving such matters promptly. Rest assured, we will work diligently to address the issue and ensure your satisfaction.

BreezesMarket values your trust, and we are dedicated to providing a fair and transparent resolution if your order arrives damaged. Our goal is to make your shopping experience with us as smooth as possible. If you have any further questions or concerns, please do not hesitate to contact our customer support team. We appreciate your understanding and cooperation.

Thank you for choosing BreezesMarket.

To qualify for free shipping, your order’s subtotal must meet the minimum value requirement, which varies based on the delivery destination.

Payment options at BreezesMarket include card and wallet payments. We continuously update and expand our payment gateway offerings based on market demands. Clients are regularly informed about newly added payment gateways through website updates.

BreezesMarket provides a 14-day money-back guarantee. If our product fails to satisfy you for reasons other than a change of mind, simply reach out to us, share the reason for your refund request, and we will respond on the same day.

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